Privacy Policy

1. Introduction

Foundryn provides AI powered automation services, including AI voice agents, SMS messaging, scheduling, and follow up systems.

This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

a. Personal Information

• Name
• Email address
• Phone number
• Business information

b. Communication & Interaction Data

When you interact with our AI systems (voice or messaging), we may collect:

• Phone numbers (caller and recipient)
• Call recordings and transcripts
• SMS/MMS message content
• Call metadata (time, duration, routing)

c. Technical Data

• IP address
• Device/browser information
• Usage activity

d. Cookies and Advertising

Our website uses the Google tag from Google Ads to measure whether visits that come from our ads lead to a booked demo. Google may set cookies and receive information about your visit for this purpose, as described in Google's advertising policy. You can turn off personalized ads at adssettings.google.com.

3. How We Use Your Information

We use data to:

• Operate AI voice agents and messaging systems
• Schedule appointments and automate follow ups
• Improve AI performance and accuracy
• Provide customer support
• Comply with legal and regulatory requirements

4. AI Voice & Call Recording Disclosure

By interacting with our systems, you acknowledge and agree that:

If required by law, users will be notified before call recording begins.

5. Messaging & SMS Compliance

We only text people who have opted in, by ticking the unticked consent box on our booking form at foundryn.com/book/demo. Ticking it is optional and is not a condition of booking.

By opting in:

• You agree to receive text messages and calls from Foundryn about your booking and enquiry, including appointment reminders and follow-ups
• Message frequency varies
• Message & data rates may apply

You can opt out at any time by replying:

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

6. Sharing of Information

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent are never shared with any third party.

We do not sell personal data of any kind.

To run Foundryn, other information (not your mobile number or messaging consent) is processed by the services we use to host the website and dashboard, store our records and schedule appointments, and is disclosed to legal authorities only when the law requires it. None of these receive mobile opt-in data or consent.

7. Data Retention

We retain data only as long as necessary to:

• Provide services
• Maintain system logs
• Comply with legal obligations

Call recordings and transcripts may be stored for quality and training purposes.

8. Data Security

We implement reasonable safeguards, but no system is completely secure.

9. Your Rights

You may:

• Request access to your data
• Request deletion
• Opt out of communications

Contact: info@foundryn.com

10. Changes to This Policy

We may update this policy periodically.