Privacy Policy
Last Updated: March 18, 2026
1. Introduction
Foundryn provides AI powered automation services, including AI voice agents, SMS messaging, scheduling, and follow up systems.
This Privacy Policy explains how we collect, use, and protect your information when you use our services.
2. Information We Collect
a. Personal Information
- Name
- Email address
- Phone number
- Business information
b. Communication & Interaction Data
When you interact with our AI systems (voice or messaging), we may collect:
- Phone numbers (caller and recipient)
- Call recordings and transcripts
- SMS/MMS message content
- Call metadata (time, duration, routing)
c. Technical Data
- IP address
- Device/browser information
- Usage activity
3. How We Use Your Information
We use data to:
- Operate AI voice agents and messaging systems
- Schedule appointments and automate follow ups
- Improve AI performance and accuracy
- Provide customer support
- Comply with legal and regulatory requirements
4. AI Voice & Call Recording Disclosure
By interacting with our systems, you acknowledge and agree that:
- Calls may be answered, monitored, or recorded by AI systems
- Conversations may be transcribed and analyzed for automation and improvement
- You may request a human interaction where applicable
If required by law, users will be notified before call recording begins.
5. Messaging & SMS Compliance
By providing your phone number and opting in:
- You consent to receive SMS or automated messages
- Message frequency may vary
- Message & data rates may apply
You can opt out at any time by replying:
- STOP — to unsubscribe
- HELP — for assistance
6. Sharing of Information
We do not sell personal data.
We may share data with:
- Communication providers (e.g., Twilio)
- Cloud infrastructure providers
- Scheduling and CRM integrations
- Legal authorities when required
7. Data Retention
We retain data only as long as necessary to:
- Provide services
- Maintain system logs
- Comply with legal obligations
Call recordings and transcripts may be stored for quality and training purposes.
8. Data Security
We implement reasonable safeguards, but no system is completely secure.
9. Your Rights
You may:
- Request access to your data
- Request deletion
- Opt out of communications
Contact: info@foundryn.com
10. Changes to This Policy
We may update this policy periodically.